Return Policy

Thank you for choosing MedElim Gloves for your hand protection needs. We strive to provide high-quality products and excellent customer service. If you are not entirely satisfied with your purchase, we’re here to help.

Eligibility for Returns:

• To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging.
• Returns must be initiated within [number] days of the purchase date.
• Proof of purchase is required for all returns.

Non-Returnable Items:

• Certain items are non-returnable, including:
  • Products that have been used or opened.
  • Products that are not in their original condition or packaging.
  • Items marked as clearance or final sale.

Return Process:

1. Contact Us: To initiate a return, please contact our customer service team at [email address] or [phone number]. Please provide your order number and details of the item(s) you wish to return.
2. Return Authorization: Once your return request is approved, we will provide you with a Return Merchandise Authorization (RMA) number and instructions for returning the item(s).
3. Shipping: You will be responsible for shipping the item(s) back to us. Please package the item(s) securely to prevent damage during transit.
4. Refund or Exchange: Upon receiving the returned item(s) and verifying their condition, we will process your refund or exchange. Refunds will be issued to the original payment method used for the purchase.

Return Shipping Costs:

• Customers are responsible for all return shipping costs unless the return is due to our error or a defective product.

Damaged or Defective Items:

• If you receive a damaged or defective item, please contact us immediately. We will arrange for a replacement or refund, including return shipping costs if applicable.

Contact Us:

If you have any questions or concerns about our return policy, please don’t hesitate to contact us at returns @ medelimonline.com or +1-832 850 1101. Our customer service team is here to assist you.